Products Applications Solutions Contact Us
Contact Us

Help Centre

Frequently Asked
Questions

Everything you need to know about LED displays, installation, warranties, and working with Cosmic View.

What is the minimum order for LED display panels? +

There is no minimum order. We supply single-panel solutions for small retail stores as well as large-scale multi-screen installations. Contact us with your requirements and we'll configure the right solution.

What pixel pitch should I choose for my indoor display? +

Pixel pitch depends on your viewing distance. As a rule: P1.2–P1.5 for distances under 2m (control rooms, studios), P1.8–P2.5 for 2–5m viewing (retail, corporate), P2.5–P4 for 5–10m (lobbies, auditoriums). We will recommend the optimal pitch after a site survey.

How long does an LED display last? +

Quality LED displays have a rated lifespan of 100,000 hours — approximately 11 years of continuous operation. Our Cosmic View displays include a 3-year comprehensive warranty and average 10+ years of reliable service with standard maintenance.

Do you provide installation services in Delhi? +

Yes. Our in-house team covers all installations across Delhi NCR — including Delhi, Noida, Gurugram, Ghaziabad, and Faridabad. For projects outside NCR, we deploy certified installation partners with full technical oversight from our Delhi engineers.

What is the difference between indoor and outdoor LED displays? +

Outdoor LED displays are weatherproofed (IP65 rating), higher brightness (5,000–10,000 nits), and use larger pixel pitches (P4–P10). Indoor displays are optimised for close-up viewing with finer pixel pitches (P1.2–P2.5) and lower brightness (800–1,500 nits) to suit interior environments.

Can LED displays be curved or shaped? +

Yes. Our Creative LED range includes flexible, curved, cylindrical, spherical, and custom-shaped displays. The CVdesign SV, CVmake VT, and CVVF lines are specifically engineered for non-standard architectural installations.

What content management system do the displays use? +

All Cosmic View displays are compatible with industry-standard Nova Star and Linsn controllers. They support HDMI, DVI, DP, and IP streaming inputs. We can also integrate with third-party CMS platforms for automated content scheduling.

Is there a warranty on Cosmic View LED displays? +

Yes — all Cosmic View products come with a 3-year comprehensive warranty covering panels, power supplies, and control systems. Our extended warranty and annual maintenance contracts are also available. See our Warranty page for full terms.

What is the lead time for delivery in India? +

Products warehoused in Delhi are typically delivered and installed within 5–10 working days. For larger projects or custom configurations, lead time is 3–6 weeks depending on specifications and volume.

Do you offer rental LED panels for events? +

Yes. Our CVRM-III and CVGM-II rental panels are available for short-term hire across Delhi NCR. Packages include delivery, setup, technical support during the event, and dismantling. Contact us for rental pricing.

What is an LED video wall? +

An LED video wall is a large-format display made up of individual LED panels tiled together to form a seamless screen of any size. Unlike LCD displays, LED video walls have no bezels, produce far higher brightness, and can be configured into custom shapes — flat, curved, cylindrical, or freeform. They are widely used in events, retail stores, corporate lobbies, broadcast studios, and outdoor advertising.

How much does an LED video wall cost in India? +

LED video wall pricing in India depends on pixel pitch, size, and application. As a guide: indoor fine-pitch walls (P1.5–P2.5) start from ₹80,000–₹1,50,000 per sqm; outdoor fixed walls (P4–P6) typically cost ₹50,000–₹1,00,000 per sqm; rental-grade panels are available from ₹30,000–₹60,000 per sqm. Contact Cosmic View for a site-specific quote — we offer factory-direct pricing without distributor markups.

LED video wall vs LCD: which is better for events? +

LED video walls are almost always better for live events. Key advantages over LCD: no visible bezels between tiles, far higher brightness (3,000–5,000 nits vs 700 nits for LCD), seamless curved or shaped configurations, better contrast in ambient light, and modular scalability — you can build exactly the screen size you need. LCD video walls are only preferred in control-room environments where ultra-fine pixel pitch at close viewing distances is the priority.

How do LED video walls work? +

An LED video wall works by tiling together individual LED cabinets (typically 500×500mm or 500×1000mm modules). Each cabinet contains thousands of RGB LED clusters called pixels. A video processor receives the content signal, maps it across all cabinets, and drives each pixel independently to produce the full image. The receiving cards inside each cabinet decode the signal and control brightness and colour per pixel. The result is a seamless, high-brightness display at any size.

Which LED display manufacturers supply to India? +

The leading LED display manufacturers supplying to India include top-tier Chinese brands such as Unilumin, Leyard, Absen, ROE Visual, and Liantronics. Cosmic View operates as a direct distribution and integration partner for these factory-grade products in India, supplying panels with full Indian after-sales support, GST invoicing, and certified installation teams across the country.

How do you install an LED video wall in a retail store? +

A retail LED video wall installation involves four steps: (1) Site survey — measuring the wall, checking power supply capacity, and confirming structural load-bearing capability; (2) Steel framework — fabricating and fixing a mounting structure aligned to the wall; (3) Panel installation — mounting LED cabinets onto the frame, connecting power and data cables between cabinets; (4) Commissioning — connecting the media player or video processor, calibrating uniformity, and configuring content playback. Our Delhi NCR team handles the complete process end-to-end.

What is the best LED display for outdoor advertising? +

For outdoor advertising, look for displays with IP65 weatherproofing (front and rear), brightness of at least 6,000 nits for direct sunlight visibility, pixel pitch P4–P6 for standard billboard distances (5–20m), and automatic brightness adjustment. Our CVsurface and CVsurface-III series are purpose-built for outdoor DOOH advertising, with front-serviceable panels that allow maintenance without rear access — ideal for hoarding and building-mounted installations.

Can I rent an LED video wall for an event in Delhi or Mumbai? +

Yes. Cosmic View offers event LED rental packages across Delhi NCR and can arrange deployment to Mumbai, Bengaluru, and other major cities. Our CVRM-III and CVGM-II rental panels are lightweight, quick-assembly, and rated for indoor events. Rental packages cover delivery, rigging or floor-stacking setup, a dedicated technician on-site, and full dismantling after the event. Minimum hire is typically 12 sqm. Contact us for availability and pricing.

Still have questions?

Talk to Our Team

Our LED specialists are available Mon–Sat, 9AM–7PM. Call, WhatsApp, or email us anytime.

📞 Call Now 💬 WhatsApp